Customer Management

Enhances customer experience from lead to customer conversion Anticipates customer needs through business intelligence and data analytics. CRM enables you to respond to customer preferences and problem resolution. Helps build long lasting mutually beneficial relationships.

customer management

Module Features

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Customer Master

  • Maintains customer information along with contacts and other details
  • Analyzes customer data to build business relationships with customers
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CRM (Customer Relationship Management)

  • CRM helps to manage interaction with current and potential customers
  • Helps to develop long-term relationships with existing and new customers
  • All leads, customers, interactions, follow-ups and decisions are maintained and tracked
  • Enables sending out automated marketing campaign emails and news letters

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